Privacy Policy
Last Updated: March 15, 2025
At Mindful Sagacity, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our computer vision programming education services.
Information We Collect
Personal Information
We collect information you provide directly when enrolling in our programs, creating an account, or contacting us. This includes your name, email address, phone number, educational background, and payment information.
Contact Details
Name, email, phone number, and mailing address for program communication and course materials delivery.
Educational Information
Programming experience, educational background, and learning goals to customize your curriculum.
Technical Data
IP address, browser type, device information, and usage patterns on our learning platform.
Automatically Collected Information
When you visit our website or use our learning platform, we automatically collect certain technical information including your IP address, browser type, operating system, and how you interact with our content. This helps us improve our services and ensure compatibility with your devices.
How We Use Your Information
Your information helps us deliver quality computer vision education and support your learning journey. We use collected data for specific purposes that directly benefit your educational experience.
- Delivering course content and educational materials tailored to your skill level
- Processing enrollment applications and managing your student account
- Providing technical support and responding to your questions
- Sending important updates about your courses and program changes
- Improving our curriculum based on student progress and feedback
- Maintaining security and preventing unauthorized access to your account
- Analyzing website usage to enhance user experience and platform performance
We never use your personal information for marketing purposes without your explicit consent. Our focus remains on supporting your educational goals and maintaining the quality of our computer vision programming courses.
Data Sharing and Third Parties
We limit data sharing to essential partners who help deliver our educational services. Your information is never sold to third parties or used for purposes unrelated to your education.
Service Providers
We work with trusted companies that help operate our platform, process payments, and deliver course materials. These partners access only the information necessary for their specific services and are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by Taiwan law, responding to legal processes, or protecting our rights and the safety of our students. Such disclosures occur only when legally necessary and in compliance with applicable privacy regulations.
Taiwan Privacy Compliance
Our data practices comply with Taiwan's Personal Data Protection Act and related regulations. We maintain appropriate safeguards for personal data processing and transfer, ensuring your information receives proper legal protection under Taiwan jurisdiction.
Your Privacy Rights
You have important rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Your Rights Include:
- Access to your personal data and how we use it
- Correction of inaccurate or incomplete information
- Deletion of your data when no longer needed for educational purposes
- Restriction of processing in certain circumstances
- Data portability for information you've provided
- Objection to processing for direct marketing purposes
How to Exercise Your Rights
To request access, correction, or deletion of your information, contact us at help@mindful-sagacity.com with your full name and the specific request. We'll respond within 30 days and verify your identity before processing any requests involving personal data changes.
For students currently enrolled in programs, some data retention may be necessary to maintain your course progress and academic records. We'll explain any limitations when responding to your request.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach combines technical, administrative, and physical safeguards.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
Access Controls
Strict access limitations ensure only authorized personnel can view your information.
Regular Monitoring
Continuous monitoring systems detect and respond to potential security threats.
Secure Infrastructure
Our servers and databases are hosted in secure facilities with multiple layers of protection.
While we maintain robust security practices, no system is completely immune to risks. We regularly review and update our security measures to address emerging threats and maintain the highest protection standards for your data.
Data Retention and Deletion
We retain your information only as long as necessary for educational purposes, legal compliance, or legitimate business interests. Different types of data have different retention periods based on their purpose and legal requirements.
1
Course Materials and Progress: Retained during enrollment and for 2 years after program completion to support continued access and potential re-enrollment.
2
Payment and Financial Records: Kept for 7 years as required by Taiwan financial regulations and tax compliance requirements.
3
Communication Records: Support emails and inquiries are retained for 3 years to maintain service quality and resolve any issues.
4
Website Analytics: Anonymized usage data is retained for 2 years to improve platform performance and user experience.
Automatic Deletion Process
We've implemented automated systems that regularly review stored data and delete information that has exceeded its retention period. This ensures we don't keep your data longer than necessary while maintaining records required for legal compliance.
International Data Transfers
While our primary operations are based in Taiwan, some of our service providers may process data in other countries. We ensure any international transfers comply with applicable privacy laws and maintain adequate protection for your information.
Transfer Safeguards
When transferring data internationally, we use appropriate safeguards including contractual protections, adequacy decisions, or other legally recognized mechanisms. Our service providers must meet the same privacy standards we maintain for domestic data processing.
You can request information about specific countries where your data may be processed by contacting our privacy team. We'll provide details about the safeguards in place for any international transfers involving your personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. These tools help us provide personalized service and improve our platform.
Types of Cookies We Use
- Essential cookies that enable basic website functionality and security
- Preference cookies that remember your settings and login information
- Analytics cookies that help us understand how visitors use our site
- Performance cookies that improve loading times and user experience
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features or require you to re-enter information more frequently.
Children's Privacy
Our computer vision programming courses are designed for adult learners and individuals over 16 years old. We don't knowingly collect personal information from children under 16 without parental consent.
If you're under 16 and interested in our programs, please have a parent or guardian contact us to discuss enrollment options and provide necessary consent for data collection and processing.
If we discover we've collected information from a child under 16 without proper consent, we'll delete that information promptly and take steps to prevent similar situations in the future.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.
Minor updates that don't materially affect how we handle your information may be made without individual notification. We recommend reviewing this policy periodically to stay informed about our privacy practices.
Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can contact us to discuss your concerns or discontinue using our services.
Privacy Questions and Concerns
For questions about this privacy policy or your personal data, contact us:
Email: help@mindful-sagacity.com
Phone: +88635396577
Address: 200, Taiwan, Keelung City, Ren'ai District, Rener Rd, 236號1F
We're committed to addressing your privacy concerns promptly and transparently.